Support & Remote Support
Dawico Care
IT problems? We help you quickly and easily - via remote support or on-site. Download our AnyDesk client and we'll connect directly to your system.
Start remote support
Download the Dawico AnyDesk client for your operating system. Start the file and let us know the ID it displays - we'll then connect directly.
IT helpdesk
Our support team helps you with hardware, software and network problems. Whether via remote support or on-site in Berlin.
Availability
Mon - Fri, 10:00 - 18:00
Phone
+49 (0)30 88 78 680Extended Helpdesk
Mission Critical Program
By special arrangement, we are also available outside regular business hours – including weekends and public holidays.
Customer Wiki
In our wiki you'll find guides, FAQs and technical documentation about your IT infrastructure.
Ticket system
Through our ticket system you can create support requests, track their status and communicate with our team.